TrackWise

Adapt authentication to the level of risk, protecting sensitive transactions without adding unnecessary friction.

Security that adapts to every customer

In most apps, every sensitive operation always requires the same authentication method. TrackWise replaces that fixed rule with a dynamic decision: it analyzes the context, decides whether to authorize the operation and selects the most appropriate method.

Risk-based authentication

Evaluates the behavior and context of each operation to determine when additional verification is needed, and which kind.

Configurable rules

You define authentication levels by operation type, channel and customer type.

Protection for sensitive operations

Applies additional controls when an operation carries higher risk, protecting critical transactions and actions.

External system integration

Integrates with your risk-assessment systems to enrich every decision.

You set the rules. TrackWise decides in real time.

Every operation is evaluated based on its context and your institution's rules.

Device

New or registered.

Location

Region and time zone.

Channel

App, web and other channels.

Operation

Operation type and amount.

The right method for every risk level

OTP

One-time code sent by SMS, email or push notification; you choose the channel.

TOTP

Time-based code generated on the customer's device.

Challenge questions

Validation based on information only the customer knows.

Liveness check

Biometric verification for the most sensitive operations.

More security without sacrificing experience

Less friction for customers

Low-risk operations flow without unnecessary steps.

More control for your bank

High-risk operations require the right verification, according to your own rules.

Protection where it matters most

TrackWise steps in at the highest-risk moments of the customer journey.

  • Access and new device enrollment
  • Beneficiary registration
  • Password change
  • Transactions
  • Profile changes
  • Signature rule setup
  • Challenge question updates

Protect every operation without complicating the experience

Schedule a demo and discover how to implement an adaptive authentication strategy across your digital channels with TrackWise.

Request a Demo