Privacy Policy
Last updated: 2025/12/31
1. IDENTIFICATION OF THE DATA CONTROLLER
In accordance with the provisions of Law No. 172-13 on the Protection of Personal Data, the following information is provided:
Controller: Sistemas Integrados de Informática S.R.L.
RNC: 130156311
Registered Address: Av. de los Próceres No. 37, Santo Domingo, Distrito Nacional, República Dominicana
Telephone Numbers: +1 (809) 412-2697 / +1 (809) 567-8176
General Information: info@sii.com.do
Technical Support: soporte@sii.com.do
Sales and Commercial Inquiries: ventas@sii.com.do
Human Resources: candidatos@sii.com.do
Privacy and Data Protection: info@sii.com.do
2. PURPOSE AND SCOPE OF APPLICATION
2.1 Purpose
This Privacy Policy is intended to inform data subjects about the manner in which SII collects, processes, stores, protects, and uses personal information obtained through its corporate website (www.sii.com.do) and the public web forms available therein, in compliance with Law No. 172-13 and its Implementing Regulations.
2.2 Scope of Application
This Policy applies exclusively to:
Visitors to SII’s corporate website
Users who submit information through public web forms (contact forms, information requests, etc.)
Any natural person whose personal data is processed in the context of browsing or interacting with the website
2.3 Exclusions
This Policy DOES NOT apply to:
SII’s internal systems or employee and collaborator data (governed by specific internal policies)
Infrastructure, servers, or systems operated on behalf of SII clients (governed by specific contracts)
Third-party websites linked from our website
3. PERSONAL DATA COLLECTED
Depending on how the data subject uses the website and available forms, SII may collect the following categories of personal data:
3.1 Identification and Contact Data
Full name and surname
Email address
Telephone number (landline and/or mobile)
Physical address (when voluntarily provided)
3.2 Professional Data
Company or organization name
Position or title
Industry sector or area of activity
3.3 Browsing and Technical Data
Internet Protocol (IP) address
Type and version of web browser
Device operating system
Pages visited within the website
Date and time of access
Referring page (URL from which access was made)
Session duration and browsing patterns
3.4 Communication Data
Subject and content of messages sent through web forms
Specific requests, inquiries, or comments
4. PURPOSES OF PROCESSING AND LEGAL BASIS
SII shall process the personal data collected for the following specific, legitimate, and determined purposes, in accordance with the purpose limitation principle established in Article 6 of Law No. 172-13:
4.1 Response to Inquiries and Requests
Purpose: To receive, process, and respond to inquiries, information requests, and communications submitted by users through web forms or contact channels.
Legal Basis: Data subject consent (Article 14, Law No. 172-13) and the performance of pre-contractual measures at the request of the data subject.
4.2 Commercial and Business Management
Purpose: To manage commercial requests, provide quotations, coordinate product or service demonstrations, and maintain communications related to business opportunities requested by the user.
Legal Basis: Data subject consent and the performance of pre-contractual or contractual measures.
4.3 Website and User Experience Improvement
Purpose: To analyze browsing patterns, optimize website content, improve usability and user experience, and conduct aggregated statistical analyses.
Legal Basis: SII's legitimate interest in improving its services and the user's consent.
4.4 Compliance with Legal Obligations
Purpose: To comply with legal obligations, requirements of competent authorities, judicial or administrative orders, and regulations applicable to SII's activities.
Legal Basis: Compliance with legal obligations (Article 6, paragraph c, Law No. 172-13).
5. DATA RETENTION PERIOD
In accordance with the storage limitation principle established in Article 6 of Law No. 172-13, SII shall retain personal data only for as long as necessary to fulfill the purposes for which it was collected or for the periods established by applicable law. Specific retention periods are as follows:
Data Category | Type of Treatment | Retention Period |
|---|---|---|
Web Contacts | Contact and inquiry form | 12 months since last contact |
Technical Support | Tickets, incidents and technical queries | 24 months from resolution |
Sales and Commercial | Business requests and quotations | 24 months or contractual duration + 5 years |
Security Logs | Access logs and security events | 6–12 months (periodic rotation) |
Secure Deletion: Once the applicable retention period has expired, personal data shall be securely deleted or anonymized using methods that prevent its recovery or reconstruction, unless there is a legal obligation to retain such data for a longer period.
6. COMMUNICATION AND DISCLOSURE OF DATA TO THIRD PARTIES
6.1 General Principle
Non-Commercialization Commitment: SII DOES NOT sell, lease, or commercialize data subjects' personal data to third parties. Personal data collected through the website SHALL NOT be disclosed to third parties for advertising or direct marketing purposes without the express consent of the data subject.
Terms of Use
1. ACCEPTANCE OF THE TERMS OF USE
Access to and use of the corporate website of Sistemas Integrados de Informática, S.R.L. (SII) is subject to the following Terms of Use. By accessing, browsing, or using any functionality of the website, the user expressly and unequivocally agrees to be bound by these Terms of Use, as well as by the Privacy Policy.
2. LEGITIMATE USE AND PERMITTED PURPOSES
The Website is intended exclusively for legitimate, lawful, and informational purposes. The user agrees to use the Website solely for the following purposes:
Obtaining information about SII, its services, products, and technological solutions.
Submitting inquiries, information requests, or commercial contact requests through the available forms.
Applying for employment opportunities through recruitment forms.
Accessing informational resources, technical documentation, or public materials made available by SII.
The user agrees to use the Website in accordance with the laws in force in the Dominican Republic, these Terms of Use, morality, good customs, and public order.
3. PROHIBITED USES AND UNAUTHORIZED CONDUCT
It is strictly prohibited to use the Website for any of the following activities:
3.1 Unauthorized Access and Security Violations
Conducting penetration testing, vulnerability scanning, or security audits without the express prior written authorization of SII.
Circumventing, disabling, or interfering with Website security measures.
3.2 Interference with the Service
Interfering with, disrupting, or negatively affecting the integrity, availability, or performance of the Website.
Carrying out denial-of-service (DoS or DDoS) attacks.
Introducing viruses, malware, spyware, trojans, worms, logic bombs, or other malicious code.
Deliberately overloading servers through excessive or automated requests.
3.3 Abusive Automation
Using robots, spiders, crawlers, scrapers, or other automated tools to access, copy, extract, or collect Website content without express authorization.
Performing web scraping, screen scraping, data mining, or mass data extraction activities.
Automating the submission of forms or requests in an abusive manner.
3.4 Fraudulent or Deceptive Use
Providing false, inaccurate, or misleading information in web forms.
Impersonating third parties or falsifying identities.
Engaging in fraudulent or unlawful activities.
Using the Website for phishing, electronic fraud, or social engineering purposes.
3.5 Violation of Intellectual Property Rights
Reproducing, copying, distributing, modifying, adapting, creating derivative works from, publicly displaying, selling, licensing, or commercially exploiting any content of the Website without express authorization.
Reverse engineering, decompiling, or disassembling any code or software of the Website.
Removing, altering, or concealing copyright notices, trademarks, or other proprietary notices.
3.6 Other Prohibited Conduct
Publishing, transmitting, or distributing unlawful, defamatory, obscene, threatening, discriminatory, or hate-inciting content.
Using the Website for spam activities or the mass distribution of unsolicited communications.
Engaging in activities that violate the privacy or rights of third parties.
Consequences: Violation of these prohibitions may result in: (a) immediate termination of access to the Website, (b) civil and/or criminal legal action, (c) cooperation with competent authorities for the investigation and prosecution of unlawful conduct, and (d) claims for damages and losses.
4. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
4.1 Trademarks
SII's trademarks, trade names, logos, and distinctive signs are the property of the company and are protected by applicable trademark laws. Unauthorized use of these trademarks is strictly prohibited and may constitute an infringement of industrial property rights.
5. MODIFICATIONS TO THE TERMS OF USE
SII reserves the right to modify, update, or revise these Terms of Use at any time, at its sole discretion, without prior notice. Such modifications shall become effective immediately upon publication on the Website.
Continued use of the Website after the publication of changes constitutes acceptance of the modified Terms of Use. If the user does not agree with the modifications, the user must immediately cease using the Website.
SII shall indicate the date of the latest update in the header of these Terms of Use. Users are encouraged to review these Terms periodically to remain informed of any changes.
6. GOVERNING LAW AND COMPETENT JURISDICTION
Governing Law:
These Terms of Use and the Privacy Policy shall be governed by and construed in accordance with the laws of the Dominican Republic, without regard to its conflict of laws principles.
Jurisdiction:
Any dispute, controversy, or claim arising out of or relating to these Terms of Use, their interpretation, performance, breach, or validity shall be submitted to the exclusive jurisdiction of the competent courts of the Dominican Republic located in Santo Domingo, National District, with the parties expressly waiving any other jurisdiction that may otherwise apply.
Alternative Dispute Resolution:
Without prejudice to the foregoing, the parties agree to attempt to resolve any dispute amicably through direct negotiation before resorting to judicial proceedings. If the negotiation is unsuccessful within a period of thirty (30) days, either party may initiate the corresponding legal actions.
7. OFFICIAL CONTACT CHANNELS
For inquiries, requests, claims, or communications related to these Terms of Use, the Privacy Policy, or the Website, users may contact SII through the following official channels:
Corporate Name: Sistemas Integrados de Informática, S.R.L.
Address: Av. de los Próceres No. 37, Santo Domingo, National District, Dominican Republic
Telephone Numbers: +1 (809) 412-2697 / +1 (809) 567-8176
General Email: info@sii.com.do
Privacy and Data Protection: privacidad@sii.com.do
Technical Support: soporte@sii.com.do
Website: www.sii.com.do
BY ACCESSING AND USING THE WEBSITE, THE USER ACKNOWLEDGES HAVING READ, UNDERSTOOD, AND ACCEPTED THESE TERMS OF USE AND THE PRIVACY POLICY, AND EXPRESSLY CONSENTS TO THE PROCESSING OF THEIR PERSONAL DATA UNDER THE TERMS SET FORTH HEREIN.
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