Profile Update

Your customers update their data and documents from the app, through a simple and secure process. Fewer branch visits. Always-current records.

Keep your customers' information up to date

Profile Update brings together in digital banking everything your customers need to review or update, giving your institution a current, verified record.

Personal and contact information

Personal details, phone number, email, address and social media. Phone and email changes are confirmed with a verification code.

Employment, income and PEP

Employment status, income and Politically Exposed Person status, always up to date in the customer record.

ID document

Document capture, front and back, with built-in validation. Ideal when the official document format changes or when it is about to expire.

The update reaches the customer, or the customer reaches it

In-app prompt

Your institution invites customers to confirm or update their data through a push notification or a post-login prompt.

From My profile

Customers go to their profile whenever they need to and update what changed.

Up-to-date data, in a few steps

In-app prompt

Invites the customer to confirm their data.

New data

The customer enters the updated information.

Verification

Security code or document validation.

Updated!

The record is current instantly.

Less hassle for customers, better data for your institution

Fewer branch visits

Updates are handled from the phone.

Always-current records

Verified, up-to-date information for your institution.

Reliable contact channels

Verified phone and email for alerts and security codes.

Make data updates a digital experience

Schedule a demo and discover how Profile Update simplifies customer information management across your digital channels.

Request a Demo